Privacy Policy

1) Introduction

FreshOrbit (“we”, “us”, “our”) operates the website freshorbit-play.site to provide expert information about the FreshHub chicken coop with run. This notice explains what personal data we process, for what purposes, and your rights under the EU GDPR and applicable Spanish law.

Unless stated otherwise, we act as the data controller for processing described here.

2) Data we collect

2.1 Data you provide

• Identification & contact: name, email address, phone number.
• Content of messages you send via forms (project details, flock size, location context).
• Optional preferences (newsletter opt-in, topics of interest).

2.2 Data collected automatically

• Technical data: IP address, device/browser info, basic diagnostics, timestamps.
• Usage data: pages visited, referrer, basic interaction events (for reliability and security).

2.3 Cookies & similar tech

We use strictly necessary cookies for security, performance and core functionality, including Cloudflare protection. We currently do not use analytics or advertising cookies. See our Cookie Policy for details.

3) Purposes and legal bases

4) Sharing your data

• Service providers: trusted vendors for hosting, security and email — bound by contracts and confidentiality.
• Legal & safety: where required by law or to protect our rights and users.
• We do not sell your personal data.

5) International data transfers

If data is transferred outside the EEA/UK, we rely on adequacy decisions or appropriate safeguards such as the European Commission’s Standard Contractual Clauses (SCCs). You can request a copy of relevant safeguards.

6) Data retention

We keep personal data only as long as necessary for the purposes described above:

• Enquiry records: typically up to 24 months after last contact.
• Consent records: up to 12 months or as required by law.
• Security logs: short rolling periods unless needed for investigations.

7) Security

We implement technical and organisational measures appropriate to risk (encrypted transport, hardened hosting, access controls). No internet service is 100% secure, but we continually improve our safeguards.

8) Your rights (EU/Spain)

• Access, rectification, erasure and restriction of processing.
• Data portability where applicable.
• Objection to processing based on legitimate interests.
• Withdraw consent at any time (does not affect prior lawful processing).
• Right to lodge a complaint with your supervisory authority.

In Spain, the supervisory authority is the AEPD (Agencia Española de Protección de Datos). See aepd.es.

9) Cookies & similar technologies

We primarily use strictly necessary cookies for security, performance and basic preferences. Manage your choice any time via the button below or your browser settings.

10) Third-party services

11) Children’s privacy

Our site is intended for adults. We do not knowingly collect data from children under 16. If you believe a child has provided data, contact us to remove it.

12) Changes to this policy

We may update this notice to reflect legal, technical or business developments. We will post updates here with a new “Last updated” date.

13) Contact

• Email: [email protected]
• Phone: +34 913 69 35 69
• Address: C. de Atocha, 127, Centro, 28012 Madrid, España